![]() ![]() ![]() Please be aware that the report is anonymized and we won’t be able to reply. Send a report via in-game reporter (F11).Search for similar topics on Steam or Discord (and start a new discussion if you can’t find a solution).If you can’t resolve your issues with your guides, you can: Please visit it first, if you have problems with the game. We’re building a Knowledge Base with solutions to various issues and answers to common questions. ![]() What should I do?It depends on the nature of the problem. Important: Please make sure to complete your settlement before the update if you don’t want it to be force-finished. We added a countdown in the main menu, which shows when the next Update will be released. In return, you will be reimbursed with Citadel Resources which you’d normally get for the settlement. However, your current settlement will have to be force-finished every two weeks when we release new updates. Your current World Map cycle (the distribution of your settlements on the World Map, other Factions’ settlements, chests, modifiers, etc.) is unlikely to be reset often. If we change specific Smoldering City Upgrades or remove them, you will get the invested resources back and be able to spend them on other Upgrades. ![]() No update will ever erase your meta progress - you will keep your experience and Citadel Resources across every update and the full launch. The game keeps separate save files (and their backups) for different layers of the game: We did our best to ensure that the Early Access programme is as convenient for the players as possible. Will my progress be reset with new updates or when the game is fully released?No, we will never erase your progress with updates or on the full launch. ![]()
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